Customer experience
at your fingertips
Your customer experience dashboard
Get a comprehensive view on the experience you’re delivering to your customers across all channels and all touchpoints.
Actionable NPS™
The Net Promoter Score (NPS) is a great way to get an overview of your customer satisfaction, but it can be difficult to understand how to improve. We combine the benefits of NPS with recommendations you can really act upon.
Customer feedback 2.0
Aren’t you tired of seeing ugly and clunky feedback forms? Well we are (and your customers too), that’s why all our survey are beautifully designed and flow like magic.
Touchpoint metrics
Dig into the details for any specific touchpoint. Are customer frustrated with your support? Find out how to improve. Do people love your service? Find out why and market yourself better.
Feedback everywhere
Satsum collects feedback seamlessly from everywhere. Desktop, tablet, email, even inside a widget in your web page!
Get started in no time
No setup fees, no 12 weeks setup period. Satsum is ready to go and integrates with most of the apps you already use.
