Customer experience
at your fingertips

Your customer experience dashboard

Get a comprehensive view on the experience you’re delivering to your customers across all channels and all touchpoints.

Touchpoints-dashboard

Actionable NPS™

The Net Promoter Score (NPS) is a great way to get an overview of your customer satisfaction, but it can be difficult to understand how to improve. We combine the benefits of NPS with recommendations you can really act upon.

Nps

Customer feedback 2.0

Aren’t you tired of seeing ugly and clunky feedback forms? Well we are (and your customers too), that’s why all our survey are beautifully designed and flow like magic.

Phone

Touchpoint metrics

Dig into the details for any specific touchpoint. Are customer frustrated with your support? Find out how to improve. Do people love your service? Find out why and market yourself better.

Single-touchpoint-dashboard

Feedback everywhere

Satsum collects feedback seamlessly from everywhere. Desktop, tablet, email, even inside a widget in your web page!

Multi_device

Get started in no time

No setup fees, no 12 weeks setup period. Satsum is ready to go and integrates with most of the apps you already use.

Fforward

Give us a try. Start here.