How are you different from…
We get this question a lot. Here’s how we compare to existing solutions
| Satsum | vs | Survey tools (Surveymonkey, Surveygizmo, etc.) |
|---|---|---|
| Survey design | ||
| Automatic survey creation | survey templates only | |
| Real time survey evolution | ||
| Survey length control | ||
| Data collection | ||
| Embedded email surveys | ||
| Automatic feedback email | ||
| Embed your survey into a page or on your website | ||
| Data analysis | ||
| Average satisfaction score | ||
| Net Promoter Score (NPS) | ||
| NPS improvement analysis | ||
| Feedback filter | ||
| Any, scales with number of feedback | Max number of feedback | Any, scales with number of feedback |
| Satsum | vs | Review tools(Trustpilot, Reevoo, etc.) |
|---|---|---|
| Survey design | ||
| Automatic survey creation | No custom survey | |
| Real time survey evolution | ||
| Survey length control | ||
| Data collection | ||
| Embedded email surveys | ||
| Automatic feedback email | ||
| Embed your survey into a page or on your website | ||
| Data analysis | ||
| Average satisfaction score | ||
| Net Promoter Score (NPS) | ||
| NPS improvement analysis | ||
| Feedback filter | ||
| Any, scales with number of feedback | Max number of feedback | Max in the 10s/month |