Software for a
better customer
experience.
Satsum helps you measure and improve your customer experience.
Because happy customers buy more, refer more and spend more.
Customer feedback done well, finally.
(Almost) everyone collects feedback. But what gets you customer love is how you act upon it.
GET FEEDBACK
We make it so easy (and really pleasant) for your customers to give feedback from any channel - email, web, mobile, you name it.
We make it so easy (and really pleasant) for your customers to give feedback from any channel - email, web, mobile, you name it.
DRIVE IMPROVEMENT
We constantly track and analyse data so that you're always up to date with what your customers think of you. It's like having your customers in the meeting room when you make decisions!
We constantly track and analyse data so that you're always up to date with what your customers think of you. It's like having your customers in the meeting room when you make decisions!
INCREASE LOYALTY
Improve over time and delight your customers. Show your effort and build relationships that are more meaningful and personal.
Improve over time and delight your customers. Show your effort and build relationships that are more meaningful and personal.
Our clients
Meet the customer happiness heroes.
