Software for a
better customer
experience.

Satsum helps you measure and improve your customer experience.
Because happy customers buy more, refer more and spend more.

Customer feedback done well, finally.

(Almost) everyone collects feedback. But what gets you customer love is how you act upon it.

Customerview

GET FEEDBACK

We make it so easy (and really pleasant) for your customers to give feedback from any channel - email, web, mobile, you name it.

Drive_improvement

DRIVE IMPROVEMENT

We constantly track and analyse data so that you're always up to date with what your customers think of you. It's like having your customers in the meeting room when you make decisions!

Increase_loyalty

INCREASE LOYALTY

Improve over time and delight your customers. Show your effort and build relationships that are more meaningful and personal.

Our clients

Meet the customer happiness heroes.

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Take a look at our Features or take our Tour

Give us a try. Start here.